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| Spain* | MAIN EU | ROE | ROW y EEUU |
|---|---|---|---|
| Shipping companies | Shipping companies | Shipping companies | Shipping companies |
| Mondial Relay, DHL, Tourline SEUR | Mondial Relay, GLS, DHL, Redur*, Tourline | GLS*, DHL Express, DHL, Spring** | DHL*, Spring* |
| *Except for the Canary Islands. Shipments to the Balearic Islands have a supplement of 5€. | *Once the order arrives at the destination country, the delivery will be made by the local post office. | *In the absence of anyone to receive the order, the carrier may deliver it to a neighbor or leave it at the nearest collection point, without prior notification. | *Once the order arrives at the destination country, the delivery will be made by the local post office. The order will be subject to customs inspection, so any additional charges and/or documentation required by the authorities must be provided by the customer, within the time-frame indicated. |
| The next day delivery service is available for all orders placed before 11:00 a.m. Monday through Thursday (excluding holidays), only for products in stock. | The next day delivery service is available for all orders placed before 11:00 a.m. Monday through Thursday (excluding holidays), only for products in stock. | *Once the order arrives at the destination country, the delivery will be made by the local post office. The order will be subject to customs inspection, so any additional charges and/or documentation required by the authorities must be provided by the customer, within the time-frame indicated. |
| Spain | 1-3 working days |
|---|---|
| MAIN EU | 2-4 working days |
| ROE | 4-7 working days |
| ROW y EEUU | 10-15 working days |
The customer will be responsible for all shipping costs, administrative and customs fees.
Once the order leaves the seller's facilities and the national territory, the transport company will be responsible for the status of the shipment (delays, damage, loss, etc).
When an order could not be delivered for reasons beyond the Vendor's control, the total amount of the purchase will be refunded, less the costs incurred for returning it.
